Technical Service Engineer
Lamipak • Remote, Mexico
Role Description
Provide high quality technical service to ensure effective and reliable operation of filling machines at customer site, reinstate the equipment into the production environment
Provide site service for customers as required including analyzing, troubleshooting and problem solving
Reduce customers' operational cost, ensure a high level of customer satisfaction by providing high quality services
Establish and maintain a continuous positive relationship with customers including support and follow-up on customers' concerns and problems
Inform about any business opportunity discovered at the customer through the relevant channels
Deliver training to customers as needed
Qualifications (EducationKnowledge Working Experience)
Comprehensive knowledge on filling machines, 5+ years hands‑on experience with filling machines
Familiar with SIG filling machine CF1, CF3, CF12.
Good understanding of Lamipak products application on filling machines
Use of mechanica...
Provide site service for customers as required including analyzing, troubleshooting and problem solving
Reduce customers' operational cost, ensure a high level of customer satisfaction by providing high quality services
Establish and maintain a continuous positive relationship with customers including support and follow-up on customers' concerns and problems
Inform about any business opportunity discovered at the customer through the relevant channels
Deliver training to customers as needed
Qualifications (EducationKnowledge Working Experience)
Comprehensive knowledge on filling machines, 5+ years hands‑on experience with filling machines
Familiar with SIG filling machine CF1, CF3, CF12.
Good understanding of Lamipak products application on filling machines
Use of mechanica...