Technical Support Specialist in IT
Developmental Services of Leeds and Grenville • brockville, Canada
Role Description
Become a pivotal part of Developmental Services of Leeds and Grenville as a Technical Support Specialist. Explore a full-time career focused on IT systems management, support, and data privacy.
This IT Specialist role involves coordinating technical support for staff and managing confidential information. You will oversee operation protocols while collaborating with key stakeholders, ensuring compliance with security standards. Leveraging both cloud and on-premise solutions, your expertise will contribute to maintaining the organization's overall IT functionality and security measures.
Key Responsibilities:
• Manage day-to-day technical support and troubleshoot issues
• Ensure secure handling of sensitive data and investigations
• Track and prioritize support requests using a ticketing system
• Conduct system upgrades and configure new devices
• Perform regular audits and backups for data integrity
Requirements:
• Diploma in IT or related domain
• 2-3 year...
This IT Specialist role involves coordinating technical support for staff and managing confidential information. You will oversee operation protocols while collaborating with key stakeholders, ensuring compliance with security standards. Leveraging both cloud and on-premise solutions, your expertise will contribute to maintaining the organization's overall IT functionality and security measures.
Key Responsibilities:
• Manage day-to-day technical support and troubleshoot issues
• Ensure secure handling of sensitive data and investigations
• Track and prioritize support requests using a ticketing system
• Conduct system upgrades and configure new devices
• Perform regular audits and backups for data integrity
Requirements:
• Diploma in IT or related domain
• 2-3 year...