Técnico De Soporte Vip En Sitio - Monterrey
Dxc Technology • monterrey, Mexico
Role Description
Our DXC Modern Workplace services enables customers' employees to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device.
We empower a personalized experience that enables employees to work seamlessly and securely.
**About This Role**
This individual will be responsible for managing manufacturing system services for our client.
Preferably this individual will have had some hands-on experience dealing with great communication skills to interact with end users.
Key Responsibilities:
- **What You ́ll Do**
- Proactively working and interacting with end users at client sites, managing preventive and corrective troubleshooting of our Error Proofing system (EPS) which consist in a computer station with a thermal printer that validates functionality of our customer product before shipping to the final destination.
- Active communication skills and team work to resolve any incident/request from the client.
- Thi...