Telecom ServiceNow CSM Consultant - TSCCND
NavitasPartners • Vancouver, Canada
Role Description
Telecom ServiceNow CSM Consultant
Position Overview
Required Skills
Mandatory Requirement
Position Overview
We are seeking a Telecom ServiceNow CSM Consultant to design and implement customer service solutions supporting telecom subscribers, service fulfillment, customer care, and digital customer experience initiatives.
Required Skills
- ServiceNow CSM
- Customer Service Management
- Case Management
- Customer Workflows
- Service Portals
- Knowledge Management
- Omnichannel Support
- CRM Integrations
Mandatory Requirement
Candidates must have prior Telecom industry experience.