Telecom ServiceNow CSM Consultant - TSCCND

NavitasPartners • Vancouver, Canada

Location Vancouver, British Columbia
Job Type Full-time
Posted June 08, 2026

Role Description

Telecom ServiceNow CSM Consultant
Position Overview

We are seeking a Telecom ServiceNow CSM Consultant to design and implement customer service solutions supporting telecom subscribers, service fulfillment, customer care, and digital customer experience initiatives.


Required Skills

  • ServiceNow CSM

  • Customer Service Management

  • Case Management

  • Customer Workflows

  • Service Portals

  • Knowledge Management

  • Omnichannel Support

  • CRM Integrations


Mandatory Requirement

Candidates must have prior Telecom industry experience.

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