TELUS Health Service Delivery Supervisor
TELUS • toronto, Canada
Role Description
Lead service excellence at TELUS Health as a Service Delivery Supervisor in multiple Canadian locations. Drive innovation and enhance employee engagement while managing client relationships.
In this full-time role, you will supervise a matrix team to improve human resource management and occupational injury outcomes. Your responsibilities will include overseeing talent management, enhancing client satisfaction, and maintaining service quality. Lead and develop team members while facilitating strategic improvements across the National Workers' Compensation Services.
Key Responsibilities:
• Oversee employee engagement and team performance objectives
• Manage a portfolio of clients and enhance service offerings
• Conduct quality audits to meet compliance standards
• Leverage innovative ideas to improve internal processes
• Participate in Canada-wide transformation projects
Requirements:
• Bachelor’s degree in Human Resource Management or similar field
• 7+ ye...
In this full-time role, you will supervise a matrix team to improve human resource management and occupational injury outcomes. Your responsibilities will include overseeing talent management, enhancing client satisfaction, and maintaining service quality. Lead and develop team members while facilitating strategic improvements across the National Workers' Compensation Services.
Key Responsibilities:
• Oversee employee engagement and team performance objectives
• Manage a portfolio of clients and enhance service offerings
• Conduct quality audits to meet compliance standards
• Leverage innovative ideas to improve internal processes
• Participate in Canada-wide transformation projects
Requirements:
• Bachelor’s degree in Human Resource Management or similar field
• 7+ ye...