Toronto Blue Jays Fan Services Agent
Toronto Blue Jays • toronto, Canada
Role Description
Join the Toronto Blue Jays as a Fan Services Agent for the upcoming 2026 season! This part-time role focuses on delivering excellent customer service and support to fans during home games and events.
As a Fan Services Agent, you will be a key part of making the fan experience exceptional during all Toronto Blue Jays home games and events at Rogers Centre. You'll manage fan inquiries and issues effectively while fostering an inclusive atmosphere. Exceptional problem-solving skills and customer service orientation are essential.
Key Responsibilities:
• Provide top-notch service to exceed fan expectations
• Address fan questions via phone, email, and in person
• Resolve in-game and event issues promptly
• Promote an inclusive environment in the stadium
• Log and track fan feedback for improvement
Requirements:
• Must attend all 81 home games and events
• Strong communication and relationship-building skills
• Proficiency in Microsoft Office; CRM experience...
As a Fan Services Agent, you will be a key part of making the fan experience exceptional during all Toronto Blue Jays home games and events at Rogers Centre. You'll manage fan inquiries and issues effectively while fostering an inclusive atmosphere. Exceptional problem-solving skills and customer service orientation are essential.
Key Responsibilities:
• Provide top-notch service to exceed fan expectations
• Address fan questions via phone, email, and in person
• Resolve in-game and event issues promptly
• Promote an inclusive environment in the stadium
• Log and track fan feedback for improvement
Requirements:
• Must attend all 81 home games and events
• Strong communication and relationship-building skills
• Proficiency in Microsoft Office; CRM experience...