Toronto Client Operations Specialist Role
International Financial Data Services • toronto, Canada
Role Description
Elevate client satisfaction at IFDS as a Client Operations Specialist based in Toronto. This role combines expert communication, transaction processing, and proactive client engagement.
At IFDS, you will serve as the key point of contact for clients, ensuring seamless service delivery and addressing their inquiries. With a focus on accuracy and detail, the role encompasses both standard and complex financial transactions, requiring exceptional client interaction skills. Strong analytical capabilities will help in improving service metrics and ensuring timely reporting.
Key Responsibilities:
• Foster positive client relationships aligned with service agreements
• Facilitate communication between clients and internal departments
• Process trade instructions accurately in diverse scenarios
• Manage client calls and emails to resolve issues
• Contribute to special projects as assigned
Requirements:
• Minimum 3 years in financial services
• Relevant post-second...
At IFDS, you will serve as the key point of contact for clients, ensuring seamless service delivery and addressing their inquiries. With a focus on accuracy and detail, the role encompasses both standard and complex financial transactions, requiring exceptional client interaction skills. Strong analytical capabilities will help in improving service metrics and ensuring timely reporting.
Key Responsibilities:
• Foster positive client relationships aligned with service agreements
• Facilitate communication between clients and internal departments
• Process trade instructions accurately in diverse scenarios
• Manage client calls and emails to resolve issues
• Contribute to special projects as assigned
Requirements:
• Minimum 3 years in financial services
• Relevant post-second...