Toronto HR Advisory Team Leader
Portfolio Credit Control • toronto, Canada
Role Description
Shape the future of HR advisory services as the Manager of an energized team in downtown Toronto. Advocate for client success and employee development in this in-office role.
As the HR Advisory Team Leader, your mission will be to guide a high-performing team in a bustling Toronto environment. You will cultivate manager and advisor skills while ensuring exceptional client support. This position involves reporting metrics, conducting audits, and maintaining quality assurance standards to guarantee continued success.
Key Responsibilities:
• Lead coaching initiatives for performance enhancement
• Create a supportive, cohesive team environment
• Identify training needs and design relevant programs
• Oversee 24/7 scheduling for service continuity
• Resolve client issues effectively and efficiently
Requirements:
• Degree in Human Resources or related field
• 1-2 years in an HR advisory capacity
• Demonstrated experience in contact center management
• Membe...
As the HR Advisory Team Leader, your mission will be to guide a high-performing team in a bustling Toronto environment. You will cultivate manager and advisor skills while ensuring exceptional client support. This position involves reporting metrics, conducting audits, and maintaining quality assurance standards to guarantee continued success.
Key Responsibilities:
• Lead coaching initiatives for performance enhancement
• Create a supportive, cohesive team environment
• Identify training needs and design relevant programs
• Oversee 24/7 scheduling for service continuity
• Resolve client issues effectively and efficiently
Requirements:
• Degree in Human Resources or related field
• 1-2 years in an HR advisory capacity
• Demonstrated experience in contact center management
• Membe...