Toronto Hybrid Bilingual Customer Service Agent
Altis Technology • mississauga, Canada
Role Description
Step into a pivotal role as a Bilingual Customer Service Representative in Toronto, Ontario, with hybrid work options. Utilize your fluency in English and French to provide outstanding client support in the financial services sector.
This role is tailored for individuals who thrive in fast-paced environments and enjoy interacting with diverse stakeholders. As a critical communication link, you'll ensure efficient and accurate exchanges between clients, lenders, and legal entities. Your organizational skills will directly contribute to a seamless client journey.
Key Responsibilities:
• Manage high-volume incoming and outgoing communications
• Deliver timely and accurate information to support client transactions
• Juggle multiple responsibilities in a busy setting
• Collaborate with internal teams to aid in workload peaks
• Focus on KPIs while ensuring customer satisfaction
Requirements:
• At least 1 year of cust...
This role is tailored for individuals who thrive in fast-paced environments and enjoy interacting with diverse stakeholders. As a critical communication link, you'll ensure efficient and accurate exchanges between clients, lenders, and legal entities. Your organizational skills will directly contribute to a seamless client journey.
Key Responsibilities:
• Manage high-volume incoming and outgoing communications
• Deliver timely and accurate information to support client transactions
• Juggle multiple responsibilities in a busy setting
• Collaborate with internal teams to aid in workload peaks
• Focus on KPIs while ensuring customer satisfaction
Requirements:
• At least 1 year of cust...