Towing Specialist for Claims Management

CAA Club Group • vaughan, Canada

Location vaughan, york region
Job Type Full-time
Posted May 30, 2026

Role Description

Drive your career forward as a Towing and Storage Specialist, focusing on claims management and negotiations. This hybrid role highlights your expertise in towing by-laws and customer service.
As a Towing and Storage Specialist, you will bring 1-5 years of claims handling experience and at least 2-3 years in customer service to the team. Your key responsibilities include investigating payouts on PD claims, managing legal interactions, and ensuring adherence to towing regulations. You will play an essential role in relocating total loss vehicles to salvage properly.
Key Responsibilities:
• Negotiate towing and storage payouts on PD claims
• Handle Pay Into Court files efficiently
• Serve as a liaison among various stakeholders
• Ensure compliance with towing by-laws
• Process stolen and recovered vehicles
Requirements:
• Completion of post-secondary education
• 1-5 years in claims handling
• 2-3 years customer service experience
• Knowledgeable about ...

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