Unit Customer Operations Manager

Job Description

Job ID: 338107

Date posted: 02/06/2026

What you'll need to have

• You have amazing attention for details and can effortlessly juggle multiple competing priorities while keeping a smile on your face.
• You have at least 3 years of direct Leadership experience in a high-volume Sales, Retail or Customer Service environment, leading small to medium sized teams.
• Your customer service and sales skills are top notch – you can assess a customer’s needs quickly and sell them a solution, providing all sorts of support to aid them in their buying decision.
• You are a total people-person and can strike up a conversation easily.
• You have an obvious passion for IKEA products and design, as well as our Sustainability commitment.
• Your management style can only be summed up in like this: open door, empowering and supportive.

A day in your life with us...