US Market Customer Experience Specialist (English Fluent)

Pergolux is seeking a Customer Service Specialist for the US Market to ensure every customer interaction is handled with empathy and solutions-oriented mindset from our Mexico office. In this role, you will manage the order lifecycle, provide technical advice for premium pergola systems, and maintain customer data records. You will thrive in a collaborative, innovative environment.

The ideal candidate has 2-4 years of customer service experience, exceptional English communication skills, and a tech-savvy mindset. Benefits include an international work environment, growth opportunities, team events, and employee discounts.