Vacation Advisor Portuguese & English

Vacation Advisor**Department: Member Services****Status: Non-Exempt****Reports To: Member Services Supervisor**Nature of Work**Responsibilities**:Educates members on our service to help maximize their benefits.Answers members' inquiries correctly.Maintain an in-depth and up to date knowledge of all products offered by Interval International.Well versed in geography such as, seasonal destinations.Maintains all membership related data and functions such as:- Document and update all contact roles: owner, individual and admin.
- Add or remove ownership weeks.
- Add or remove owner names.
- Merge memberships or contacts.
- Request membership products to be mailed.
- Place pending requests, update and modify existing requests, process deposits as well as other transactions necessary to accomplish member satisfaction.Achieves departmental sales goals such as:- Membership products, (basic membership, gold, and platinum.
- Confirmations, pending request, insurance, EP...