Virtual assistant Airbnb/VRBO/Booking.com

3 weeks ago Be among the first 25 applicants

We are a dynamic property management company specializing in short‑term rentals and Airbnb listings. Our team handles every aspect of the rental process—from guest communication and check‑ins to cleaning coordination and property maintenance—ensuring a seamless experience for both guests and property owners.

Responsibilities

• Guest Communication & Support: respond to guest inquiries promptly across platforms (Airbnb, Vrbo, Booking.com, etc.).
• Manage booking requests, changes, and cancellations.
• Provide guests with check‑in/check‑out instructions, house rules, and local recommendations.
• Handle emergency or escalated guest concerns with professionalism and care.
• Booking & Calendar Management: monitor and manage availability calendars to prevent double bookings.
• Ensure pricing and minimum stay settings are correct across platforms.
• Coordinate with c...