VON Client Service Associate Opportunity
Victorian Order of Nurses • north bay, Canada
Role Description
Become a vital part of VON as a Client Service Associate. In this part-time role, you will coordinate client care scheduling and ensure adherence to service quality standards.
This role is essential for the effective functioning of the Visiting Nursing program. You will be a key player in managing client assignments and maintaining provider schedules. Your ability to adapt in a fast-paced environment will be critical, enhancing the experience for clients and service providers alike.
Key Responsibilities:
• Oversee service providers' schedules to maximize efficiency
• Document client interactions and service details
• Use Procura software for client assignments
• Triage client information promptly and accurately
• Monitor for compliance with service delivery standards
Requirements:
• High School diploma; office administration certificate preferred
• A year of experience in a scheduling role
• Familiarity with healthcare environments is a plus
• Profic...
This role is essential for the effective functioning of the Visiting Nursing program. You will be a key player in managing client assignments and maintaining provider schedules. Your ability to adapt in a fast-paced environment will be critical, enhancing the experience for clients and service providers alike.
Key Responsibilities:
• Oversee service providers' schedules to maximize efficiency
• Document client interactions and service details
• Use Procura software for client assignments
• Triage client information promptly and accurately
• Monitor for compliance with service delivery standards
Requirements:
• High School diploma; office administration certificate preferred
• A year of experience in a scheduling role
• Familiarity with healthcare environments is a plus
• Profic...