VP of Operations & Growth
Confidential • Mexico City, Mexico
Role Description
This is the most critical senior hire at our client right now. The VP of Operations & Growth owns the engine of the business: growing Gross Payment Volume (GPV) profitably while keeping merchants delighted and risk under control.
You will lead both the commercial organization — Vertical Leads and Growth Associates — and the operational core of the payments business, including merchant performance, fraud & risk, FinOps, and execution excellence. This is not a management role; it's a builder role.
What You'll Own
Growth & Revenue
• Drive GPV growth through new sales, expansion, and cross-sell across verticals
• Own Net Revenue Retention, pipeline coverage, and conversion rates (MQL → SQL → Closed Won)
• Lead and develop a team of Vertical Leads and Growth Associates
Merch...