Warranty/ Customer Care Specialist
Jayman BUILT • edmonton, Canada
Role Description
Warranty/Customer Care Specialist
Salary: $65,000 - $81,500
Monthly Bonus: One year sign off and customer survey bonus.
Equivalent to 8% of salary – approximately $7,000.00 per year.
Yearly Bonus potential of 5% of Salary - approximately $4,000.00 per year.
Company: Jayman BUILT
Location: Edmonton, AB
Type: Full-time
A Day in the Life of a Customer Care Specialist
- Schedule appointments with Jayman customers
- Coordinate various trades to complete work as required
- Lead with pride in both appearance & behaviour while on-site
- Responsible for signing off both 2-month & 11-month service requests
- Strong organizational skills with handling various impromptu or emergency calls
- Follow Jayman's processes & procedures to ensure Customer Experience excellence
- Service and maintain Jayman Sales Centres and Show...