Wealth Operations Support Analyst Hybrid
Intelliswift Software Inc • toronto, Canada
Role Description
Elevate wealth management platforms as a Wealth Operations Support Analyst in a hybrid role. Leverage your skills in incident management and application support to drive operational stability.
This role focuses on managing incidents and providing technical support for wealth operations. As a Support Analyst, you will utilize Playbook/Intake and ServiceNow to ensure the accuracy and availability of critical platforms. Key responsibilities include operational controls and effective stakeholder communication.
Key Responsibilities:
• Log, categorize, and prioritize incidents efficiently
• Support functional and technical operations for wealth platforms
• Assist in root-cause analysis and problem management
• Provide updates and maintain communication with stakeholders
• Document knowledge articles and contribute to SOPs
Requirements:
• 3+ years in support or service delivery roles
• Strong communication skills...
This role focuses on managing incidents and providing technical support for wealth operations. As a Support Analyst, you will utilize Playbook/Intake and ServiceNow to ensure the accuracy and availability of critical platforms. Key responsibilities include operational controls and effective stakeholder communication.
Key Responsibilities:
• Log, categorize, and prioritize incidents efficiently
• Support functional and technical operations for wealth platforms
• Assist in root-cause analysis and problem management
• Provide updates and maintain communication with stakeholders
• Document knowledge articles and contribute to SOPs
Requirements:
• 3+ years in support or service delivery roles
• Strong communication skills...