Wheels Customer Support Specialist
Wheels, Inc • mississauga, Canada
Role Description
Enhance your career in customer service as a Customer Support Specialist with Wheels in a hybrid work environment. You’ll provide essential operational support and develop skills for a future role as an Associate Account Manager.
This entry-level role requires excellent communication and customer service skills, focusing on managing CRM requests, assisting account managers, and addressing customer inquiries. Your responsibilities will include entering requests, following up on customer communications, and processing vehicle-related tasks. Flexibility and attention to detail are essential for success in this fast-paced setting.
Key Responsibilities:
• Enter and manage customer requests in CRM tool
• Respond to follow-up customer communications
• Assist with vehicle title and license state changes
• Process various transportation and vehicle requests
• Create and maintain customer profiles as instructed
Requirements:
This entry-level role requires excellent communication and customer service skills, focusing on managing CRM requests, assisting account managers, and addressing customer inquiries. Your responsibilities will include entering requests, following up on customer communications, and processing vehicle-related tasks. Flexibility and attention to detail are essential for success in this fast-paced setting.
Key Responsibilities:
• Enter and manage customer requests in CRM tool
• Respond to follow-up customer communications
• Assist with vehicle title and license state changes
• Process various transportation and vehicle requests
• Create and maintain customer profiles as instructed
Requirements: