Workflow Specialist. Job in Edmonton LilyLifestyle Jobs
United Cerebral Palsy of Georgia • edmonton, Canada
Role Description
Job Descriptions
- Independently manage and / or collaborate with the Pathology Team on workflow issues related to the Sakura AutoTEC a120 or the existing Sakura instrument portfolio, providing support both on-site and remotely.
- Conduct training sessions on consumable usage and instrumentation, ensuring customers are equipped to effectively use the products
- Provide prompt telephone and on-site support to address workflow and technical concerns, troubleshoot issues, and resolve product-related problems for customers.
- Lead customer demonstrations, evaluations, training sessions, and implementation projects in collaboration with the field service team, ensuring customer success.
- Develop and propose innovative solutions to meet customer needs, ensuring maximum satisfaction while driving results for both the company and the customer.
- Collaborate with the Pathology Team to effectively collect workflow data for analysis and...