York Region Business Process Specialist
York Region (The Regional Municipality of York) • newmarket, Canada
Role Description
Advance continuous quality improvement as a Business Process Specialist with York Region. Lead projects, improve workflows, and enhance service delivery for a diverse community.
This role focuses on coordinating policy improvements and operational efficiencies within York Region. The specialist will manage projects that require strong analytical skills and the ability to engage with stakeholders effectively. Responsibilities will include designing processes, conducting workshops, and recommending enhancements to service outcomes.
Key Responsibilities:
• Lead design and documentation of guideline processes
• Manage stakeholder consultation and project coordination
• Identify inefficiencies and develop innovative solutions
• Conduct workshops to map and improve customer journeys
• Analyze service metrics for continuous improvement
Requirements:
• University degree in Business or Public Administration
• Minimum five years in policy/process improvements
• C...
This role focuses on coordinating policy improvements and operational efficiencies within York Region. The specialist will manage projects that require strong analytical skills and the ability to engage with stakeholders effectively. Responsibilities will include designing processes, conducting workshops, and recommending enhancements to service outcomes.
Key Responsibilities:
• Lead design and documentation of guideline processes
• Manage stakeholder consultation and project coordination
• Identify inefficiencies and develop innovative solutions
• Conduct workshops to map and improve customer journeys
• Analyze service metrics for continuous improvement
Requirements:
• University degree in Business or Public Administration
• Minimum five years in policy/process improvements
• C...